Privacy Policy

Effective Date: June 24th 2025 

Plateforme WellVerve Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and medical data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services to share medical information with a specialist for assessment. 

1. Information We Collect 

We collect the following types of information: 

1.1 Personal Information 

• Full name 
• Date of birth 
• Contact details (email address, phone number, etc.) 

1.2 Medical Information 

• Medical history and records 
• Symptoms and conditions 
• Test results, scans, and other diagnostic data 

1.3 Technical Information 

• IP address 
• Device information 
• Usage logs and timestamps

2. How We Use Your Information 

We use the information we collect to: 

• Facilitate the transmission of your medical data to a licensed medical specialist 
• Allow specialists to assess your medical condition 
• Provide you with a response, diagnosis, or recommendation 
• Improve our services and platform 
• Comply with legal and regulatory obligations 

3. Legal Basis for Processing 

We process your personal and medical information on the following legal bases: 

• Consent: You provide explicit consent for us to process and transmit your medical data. 
• Contractual necessity: To provide the services you requested. 
• Legal obligation: To comply with applicable healthcare and privacy laws. 
• Legitimate interest: To improve our service quality and protect against fraud or misuse. 

4. Disclosure of Your Information 

We only share your data as necessary with: 

• Authorized Medical Specialists for assessment purposes 
• Healthcare Providers you designate 
• Regulatory Authorities where legally required 
• Service Providers under confidentiality agreements, such as secure cloud storage or IT support 

We do not sell or rent your personal data to third parties. 

5. Data Security 

We implement appropriate administrative, technical, and physical safeguards to protect your data, including: 

• Data encryption during storage and transmission 
• Secure access controls and authentication 
• Regular security audits and risk assessments 

6. Data Retention 

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. 

7. Your Rights 

Depending on your jurisdiction, you may have the following rights: 

• Access the personal data we hold about you 
• Correct or update your data 
• Withdraw your consent at any time 
• Request deletion of your data 
• Object to or restrict certain processing activities 
• Request data portability 

To exercise your rights, please contact us at  stephanie@wellverve.com. 

8. Children’s Privacy 

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors without parental or guardian consent. 

9. International Data Transfers 

If your data is transferred outside your country, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other legal mechanisms. 

10. Changes to This Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly. 

11. Contact Us 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact: 

Plateforme WellVerve Inc.
Email: stephanie@wellverve.com
Phone: +15149793690